Do I have a dedicated adviser?
Yes. Each customer of the Charente-Périgord Online Banking has his personal adviser. If he’s away from the office, a dedicated team will take over to answer your questions.
When and how can I speak to my adviser?
Our team of advisers is available 5 days a week. Charente-Périgord Online Banking opening hours are from 9:00am to 8:00pm Monday to Friday.
Choose how you would like to contact your adviser: By email or by phone.
How to book an appointment?
By telephone or by sending an email to your adviser.
By clicking on the « contact-us » button.
By accessing the section “Book an appointment” of “Ma Banque” mobile app.
How much does it cost?
You pay the charges for phone calls at normal rates.